Terms of Services

 

Please read the following terms and conditions carefully before you use services from ARKSoft. Your use of the products by ARKSoft will be subject to these terms and by using the products of ARKSoft you agree to be bound by them.

Introduction

ARKSoft ("ARKSoft", "We", "Us," "Our") develops mobile applications ("Our Products"). Our Apple Applications may be downloaded from the App Store, which is operated and owned by Apple Inc. and other companies within its group ("Apple"). 

Acceptance of Terms and Conditions

By using Our Products and Services you accept these Terms and Conditions. If you do not accept these Terms and Conditions, you may not use Our Products and Services. ARKSoft reserves the right to amend these Terms and Conditions at any time without prior notice. The up-to-date version of these Terms and Conditions will be available on the official website of ARKSoft and any changes will come into effect immediately upon posting. By continuing to use our products you agree to amended terms and conditions.

 

This is an agreement between you and ARKSoft for virtual private network communications services, related services and features. It is NOT a service for the commission of criminal acts. It is an anonymity and privacy service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into.

You agree to protect your user id / password and our system from unauthorized use. You are responsible for all actions that occur on our services where the login uses your user id / password.

You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email and ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service.

Actual service coverage, speeds, locations, and quality may vary. The service will attempt to be available at all times except for limited periods for maintenance and repair. However, the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.

We do not log any user activity (sites visited, DNS lookups, emails etc.) We only log access attempts to our servers (for security and troubleshooting). We do not get involved in any form of censorship. We do not give your personal information to any third parties. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction. We will protect you to the max and our system is set-up to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully.

 

Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper and secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.

VPN does not put any cap on bandwidth or data usage per user, however, the use of service is subject to fair usage. Creating automated or manual VPN sessions in a manner that would impersonate a bot or exerting an excessive load on the network that may disturb other users on the network or utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration or the likes, all are considered as unfair usage of the network. ARKSoft reserves the right to temporarily suspend or permanently terminate users found involved in unfair usage of its services.

Intellectual Property

The texts, graphics, designs, logos, button icons, images, data compilations and information ("Content") contained in Our Products and Services are Intellectual Property of ARKSoft (or belongs to it) and are protected by copyright laws. All logos and trademarks displayed in Our Products and Services are registered trademarks or trademarks of ARKSoft. No trademarks may be used without prior written consent of ARKSoft except to identify the products or services associated therewith. Our Products and all related software, and all patent rights (including patent applications and disclosures), copyrights, trade secrets, know-how, and any other intellectual property rights therein or relating thereto (including derivative works), are and shall remain the exclusive property of ARKSoft or its licensors.

 

MEMBERSHIP SUBSCRIPTIONS

VPN Master by ARKSoft offers Premium Membership subscriptions that grant you additional features like access to fast connection to dedicated services in other countries. Subscriptions with a trial period: Some of our subscriptions include a free trial period, where you can experience VPN Master at no cost. VPN Master by ARKSoft offers weekly, monthly and annual subscription options. Payment will be charged to iTunes Account at confirmation of purchase. Paid Subscriptions automatically renew until cancelled in the Manage Subscriptions section of your account settings. We will notify you if the price of a Paid Subscription increases and, if required, seek your consent to continue. You will be charged no more than 24 hours prior to the start of the latest Paid Subscription period. Certain Paid Subscriptions may offer a free trial prior to charging your payment method. If you decide to unsubscribe from a Paid Subscription before we start charging your payment method, cancel the subscription before the free trial ends.

 

Privacy Policy

Please see the privacy policy available at https://www.arksoft.pro/privacy-policy. Please bear in mind that we might refuse or limit your access to our Products in case you refuse accepting the Privacy Policy. If you have a membership subscription and you do not accept or refuse accepting any new Privacy Policy that we might release in the future and that is not decreasing any of your existing rights, we might refuse or limit your access to our Products without compensating any fees paid for your membership subscription. You can still use our Products once you accept such new Privacy Policy. Your account will be put on hold, no further automatic renewals of your subscription will be possible.

 

We will need your active acceptance only in case we materially change our Privacy Policy due to legal requirements or in a course of compliance procedures (for example, if we amend the types of personal data we collect from you, your rights, or change data processing purposes). For any technical or non-material changes your proceeded use of our Products will constitute a valid consent with such new Privacy Policy.